One of the hallmarks of ADM Two is our client centric approach – the fact that we learn everything there is to know about our clients to truly understand their project. This is for two reasons: 1) We LOVE to learn and one of our favorite parts about what we do is learning about new products, technologies, and services; 2) We don’t think that we can do the best job possible if we don’t know all the details (or at least as many as you can learn in a few weeks’ or months’ time).
Learning is Everything in a Client Centric Approach
When we bring a client on, we know that in order to create the best possible trade show solution, museum renovations, museum casework, and corporate office renovations, we need to learn about the company. We want to know not just the goals of the project, but the goals of the company as well. Impress your clients by learning the history, key staff, founders, etc. Meet the staff to learn who is going to be using the items we create and how. Know what makes the company and its staff tick. Understand the who, what, where, when, and how. This attention to detail is what will separate you from the competition. Every client who works with us receives this treatment, and they love it. The great thing is, so do we.
We worked with Ocean Optics to create a series of hands-on product demonstration stations in this colorful booth.
Creating a display is one thing, creating a solution to a problem is another thing entirely. This investigation, discovery, and understanding is the first step to creating solutions. This is what makes us so client centric. When we do the research and understand the problem from every angle, we know that we are giving our clients the best possible solution, sometimes without them even realizing that our solution is what they wanted from the beginning. This is something that we recommend doing in any industry. This approach can be applied for clients and projects in everything from retail to professional services.
Maintaining Agility Through the Process
Despite the fact that we take the time for research and discovery for each client, we understand that time constraints often demand a rapid turnaround. In these situations, our ability to stay organized and goal-focused keeps us agile, so that we can achieve our goals, while at the same time respecting strict timelines. The most important facets of agility when it comes to time constraints is organization and communication. We communicate clearly and quickly with each other and the client at all times. This keeps the project running smoothly and on time.
We believe that our client centric approach is applicable to any industry, because at the heart of it, you are simply placing your client center-stage and making them feel special. When you do this, you make a lasting impression. ADM Two becomes a part of our clients’ staff in a way, a part of the family. We follow our projects through completion to successful application. We love nothing more than to follow up with a client who has had a successful trade show, won an award for their booth, or gained sales because of our designs. ADM Two are experts at trade show booth design, museum renovation, and corporate interior renovation. Give us a call at (813) 887-1960 and one of our knowledgeable staff can assist you with your trade show needs. Check out some of our other articles for more information on trade show booth design and case studies on some of our projects.